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门禁/对讲/一卡通
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门禁系统故障勘察常用方法...

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huichuan 发布于: 2008-8-8 09:43 1006 次浏览 3 位用户参与讨论
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<h3 style="MARGIN: 13pt 0cm; mso-line-height-alt: 13.4pt;"><font size="5"><span style="COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">软件测试法:</span><span style="COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman">
                                        <span lang="EN-US"><p></p></span></font></span></font></h3><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">【检测】法:</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                <p></p></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">首先启动管理软件</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"> , </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">进入【</span><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                        </span><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥; mso-bidi-font-family: 宋体;">总控制台</span></strong><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥; mso-bidi-font-family: 宋体;">
                                </span></strong><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">】选中有故障的门</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"> . </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">然后点击【</span><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                        </span><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥; mso-bidi-font-family: 宋体;">检测</span></strong><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥; mso-bidi-font-family: 宋体;">
                                </span></strong><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">】</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"> , </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">软件运行信息会提示相关故障</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"> , </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">那么就可以根据相关故障处理</span><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                <span lang="EN-US">. </span></span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">例如</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"> : </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">软件设置了一些高级设置类</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"> . </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">比如在用户不知情况下设置了多卡开门</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"> , </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">从而导致不能刷卡开门</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                <p></p></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">【实时监控】法:【总控制台】中选中门进行【实时监控】</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                <p></p></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">实时监控对应相应的刷卡指示灯方便查出刷卡不开门的故障。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                <p></p></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">对应通讯指示灯有助于查找通讯故障。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                <p></p></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">【搜索</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"> .net </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">】法:【基本设置】中【控制器】中选中</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                <p></p></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><font size="3"><font face="宋体">有助于查找<span lang="EN-US"> TCP/IP </span>控制器的通讯故障<span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"><p></p></span></font></font></p><h3 style="MARGIN: 13pt 0cm; mso-line-height-alt: 13.4pt;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;"><font size="5">指示灯判断法:</font></span><strong><span lang="EN-US" style="FONT-WEIGHT: normal; FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman">CPU </font></span></strong><strong><span style="FONT-WEIGHT: normal; FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">指示灯:</span></strong><strong><span style="FONT-WEIGHT: normal; FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman">
                                </font></span></strong></h3><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">正常时,</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"> CPU </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">指示灯是闪烁的。如果常亮或者不亮,则有可能是电源不对,或者控制器芯片已经损坏,死机。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                <p></p></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><strong><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥; mso-bidi-font-family: 宋体;">CARD </span></strong><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥; mso-bidi-font-family: 宋体;">指示灯法:</span></strong><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥; mso-bidi-font-family: 宋体;">
                                </span></strong><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"><p></p></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">只要该控制器任何一个读卡器刷卡,传来卡号,该指示灯就会闪烁。如果刷卡后,指示灯没有反应则可能是:</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                <p></p></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">读卡器到控制器的线路断了,或者数据线接错了接反了。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                <p></p></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">读卡器的输出格式不对。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                <p></p></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">读卡器坏了。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                <p></p></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">控制器的读卡器输入口烧了。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                <p></p></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><strong><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥; mso-bidi-font-family: 宋体;">ERR </span></strong><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥; mso-bidi-font-family: 宋体;">故障指示灯:</span></strong><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥; mso-bidi-font-family: 宋体;">
                                </span></strong><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"><p></p></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">正常是不亮的,如果闪烁或者常亮,则可能是:</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                <p></p></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">控制器有芯片烧毁,内存紊乱需要格式化。或其他故障,请与厂家技术人员沟通和联系。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                <p></p></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥; mso-bidi-font-family: 宋体;">通讯指示灯</span></strong><font face="宋体"><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥; mso-bidi-font-family: 宋体;">
                                </span></strong><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">:</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                <p></p></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">485 </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">控制器:</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                <p></p></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">Rx </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">灯</span><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                        </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">表示控制器收到信号(包括正常信号和干扰信号)</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                <p></p></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">Tx </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">灯</span><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                        </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">表示控制器发出信号。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                <p></p></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><strong><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥; mso-bidi-font-family: 宋体;">TCP </span></strong><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥; mso-bidi-font-family: 宋体;">控制器:</span></strong><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥; mso-bidi-font-family: 宋体;">
                                </span></strong><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"><p></p></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">Rx </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">(</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"> Link </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">)灯</span><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                        </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">常亮标示接线大致没有问题。(也有可能没有检测到已经存在的一些特殊问题,只能说基本正常。)</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                <p></p></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">Tx </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">灯</span><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                        </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">闪烁</span><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                        </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">表示正在通讯。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                <p></p></span></font></p><h3 style="MARGIN: 13pt 0cm; mso-line-height-alt: 13.4pt;"><font size="5"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">替换法:</span><font face="Times New Roman">
                        </font></font><strong><span style="FONT-WEIGHT: normal; FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">设备替换法:</span></strong><strong><span style="FONT-WEIGHT: normal; FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman">
                                </font></span></strong></h3><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">用确信好的设备(平时测试过,经常用的设备)替换怀疑有故障的设备,看故障现象是否消失。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                <p></p></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">如果消失,则有可能设备坏了。但不能完全确定,因为,如果是某个环境或者因素引起的故障,未必会马上显示出来,或者过一段时间同样会伤害这个新的设备。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                <p></p></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">如果换下来的怀疑有问题的设备,单独检测没有问题,这可能是布线等环境的问题,应该积极地继续查找故障源,不要换了就认为万事大吉了。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                <p></p></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥; mso-bidi-font-family: 宋体;">笔记本电脑替换法:</span></strong><font face="宋体"><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥; mso-bidi-font-family: 宋体;">
                                </span></strong><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"><p></p></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">可以判断是否是客户的电脑或者操作系统有问题,或者设置不对。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                <p></p></span></font></p><h3 style="MARGIN: 13pt 0cm; mso-line-height-alt: 13.4pt;"><font size="5"><span style="COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">排除对比法:</span><span lang="EN-US" style="COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman">
                                        <p></p></font></span></font></h3><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">如果有多台设备,而只有一台设备出现问题,如果不是该设备问题,就是一定有什么外部不同的地方引起了这个特殊性。</span><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                        </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">如果有多台设备出现相同的问题,则不太可能所有的设备都坏了,一定有一个相同的因素引起了所有的设备具备相同的故障特征,那么找到这个相同点就是找到故障源的关键。</span><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                <span lang="EN-US"><p></p></span></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">如果怀疑一个设备存在问题,则先撤离他所有的外接设备,看是否还有问题,如果没有问题,则一定是外接的设备引起了这个故障,然后逐一加载各个外接的设备,并加载一个测试一下,看看是加载了什么引起了这个故障。如果撤离了所有的外部设备还有问题,则有可能和设备本身有关已经本身的因素有关,例如电源。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                <p></p></span></font></p><p style="LINE-HEIGHT: 13.4pt;"><font face="宋体"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">如果有一个系统有多台设备,担心相互的影响造成的故障原因,则考虑用二分法撤离所有的设备,这样有助于加快查找到故障的速度。例如:一个系统有</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"> 8 </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">台控制器,可以考虑先断开后面的</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"> 4 </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">台,然后再断开剩下</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"> 4 </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">台的两台。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                        </span></font></p><font face="宋体"><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"><h3 style="MARGIN: 13pt 0cm; mso-line-height-alt: 13.4pt;"><font size="5"><span style="COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">软件测试法:</span><span style="COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman">
                                                        <span lang="EN-US"><p></p></span></font></span></font></h3><p style="LINE-HEIGHT: 13.4pt;"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">【检测】法:</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <p></p></span></p><p style="LINE-HEIGHT: 13.4pt;"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">首先启动管理软件</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"> , </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">进入【</span><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                </span><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥; mso-bidi-font-family: 宋体;">总控制台</span></strong><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥; mso-bidi-font-family: 宋体;">
                                        </span></strong><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">】选中有故障的门</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"> . </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">然后点击【</span><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                </span><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥; mso-bidi-font-family: 宋体;">检测</span></strong><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥; mso-bidi-font-family: 宋体;">
                                        </span></strong><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">】</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"> , </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">软件运行信息会提示相关故障</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"> , </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">那么就可以根据相关故障处理</span><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <span lang="EN-US">. </span></span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">例如</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"> : </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">软件设置了一些高级设置类</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"> . </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">比如在用户不知情况下设置了多卡开门</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"> , </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">从而导致不能刷卡开门</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <p></p></span></p><p style="LINE-HEIGHT: 13.4pt;"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">【实时监控】法:【总控制台】中选中门进行【实时监控】</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <p></p></span></p><p style="LINE-HEIGHT: 13.4pt;"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">实时监控对应相应的刷卡指示灯方便查出刷卡不开门的故障。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <p></p></span></p><p style="LINE-HEIGHT: 13.4pt;"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">对应通讯指示灯有助于查找通讯故障。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <p></p></span></p><p style="LINE-HEIGHT: 13.4pt;"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">【搜索</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"> .net </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">】法:【基本设置】中【控制器】中选中</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <p></p></span></p><p style="LINE-HEIGHT: 13.4pt;"><font size="3">有助于查找<span lang="EN-US"> TCP/IP </span>控制器的通讯故障<span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"><p></p></span></font></p><h3 style="MARGIN: 13pt 0cm; mso-line-height-alt: 13.4pt;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;"><font size="5">指示灯判断法:</font></span><strong><span lang="EN-US" style="FONT-WEIGHT: normal; FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman">CPU </font></span></strong><strong><span style="FONT-WEIGHT: normal; FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">指示灯:</span></strong><strong><span style="FONT-WEIGHT: normal; FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman">
                                                </font></span></strong></h3><p style="LINE-HEIGHT: 13.4pt;"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">正常时,</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"> CPU </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">指示灯是闪烁的。如果常亮或者不亮,则有可能是电源不对,或者控制器芯片已经损坏,死机。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <p></p></span></p><p style="LINE-HEIGHT: 13.4pt;"><strong><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥; mso-bidi-font-family: 宋体;">CARD </span></strong><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥; mso-bidi-font-family: 宋体;">指示灯法:</span></strong><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥; mso-bidi-font-family: 宋体;">
                                        </span></strong><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"><p></p></span></p><p style="LINE-HEIGHT: 13.4pt;"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">只要该控制器任何一个读卡器刷卡,传来卡号,该指示灯就会闪烁。如果刷卡后,指示灯没有反应则可能是:</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <p></p></span></p><p style="LINE-HEIGHT: 13.4pt;"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">读卡器到控制器的线路断了,或者数据线接错了接反了。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <p></p></span></p><p style="LINE-HEIGHT: 13.4pt;"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">读卡器的输出格式不对。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <p></p></span></p><p style="LINE-HEIGHT: 13.4pt;"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">读卡器坏了。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <p></p></span></p><p style="LINE-HEIGHT: 13.4pt;"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">控制器的读卡器输入口烧了。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <p></p></span></p><p style="LINE-HEIGHT: 13.4pt;"><strong><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥; mso-bidi-font-family: 宋体;">ERR </span></strong><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥; mso-bidi-font-family: 宋体;">故障指示灯:</span></strong><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥; mso-bidi-font-family: 宋体;">
                                        </span></strong><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"><p></p></span></p><p style="LINE-HEIGHT: 13.4pt;"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">正常是不亮的,如果闪烁或者常亮,则可能是:</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <p></p></span></p><p style="LINE-HEIGHT: 13.4pt;"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">控制器有芯片烧毁,内存紊乱需要格式化。或其他故障,请与厂家技术人员沟通和联系。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <p></p></span></p><p style="LINE-HEIGHT: 13.4pt;"><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥; mso-bidi-font-family: 宋体;">通讯指示灯</span></strong><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥; mso-bidi-font-family: 宋体;">
                                        </span></strong><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">:</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <p></p></span></p><p style="LINE-HEIGHT: 13.4pt;"><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">485 </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">控制器:</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <p></p></span></p><p style="LINE-HEIGHT: 13.4pt;"><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">Rx </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">灯</span><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">表示控制器收到信号(包括正常信号和干扰信号)</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <p></p></span></p><p style="LINE-HEIGHT: 13.4pt;"><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">Tx </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">灯</span><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">表示控制器发出信号。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <p></p></span></p><p style="LINE-HEIGHT: 13.4pt;"><strong><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥; mso-bidi-font-family: 宋体;">TCP </span></strong><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥; mso-bidi-font-family: 宋体;">控制器:</span></strong><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥; mso-bidi-font-family: 宋体;">
                                        </span></strong><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"><p></p></span></p><p style="LINE-HEIGHT: 13.4pt;"><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">Rx </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">(</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"> Link </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">)灯</span><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">常亮标示接线大致没有问题。(也有可能没有检测到已经存在的一些特殊问题,只能说基本正常。)</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <p></p></span></p><p style="LINE-HEIGHT: 13.4pt;"><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">Tx </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">灯</span><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">闪烁</span><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">表示正在通讯。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <p></p></span></p><h3 style="MARGIN: 13pt 0cm; mso-line-height-alt: 13.4pt;"><font size="5"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">替换法:</span><font face="Times New Roman">
                                        </font></font><strong><span style="FONT-WEIGHT: normal; FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">设备替换法:</span></strong><strong><span style="FONT-WEIGHT: normal; FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman">
                                                </font></span></strong></h3><p style="LINE-HEIGHT: 13.4pt;"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">用确信好的设备(平时测试过,经常用的设备)替换怀疑有故障的设备,看故障现象是否消失。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <p></p></span></p><p style="LINE-HEIGHT: 13.4pt;"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">如果消失,则有可能设备坏了。但不能完全确定,因为,如果是某个环境或者因素引起的故障,未必会马上显示出来,或者过一段时间同样会伤害这个新的设备。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <p></p></span></p><p style="LINE-HEIGHT: 13.4pt;"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">如果换下来的怀疑有问题的设备,单独检测没有问题,这可能是布线等环境的问题,应该积极地继续查找故障源,不要换了就认为万事大吉了。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <p></p></span></p><p style="LINE-HEIGHT: 13.4pt;"><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥; mso-bidi-font-family: 宋体;">笔记本电脑替换法:</span></strong><strong><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥; mso-bidi-font-family: 宋体;">
                                        </span></strong><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"><p></p></span></p><p style="LINE-HEIGHT: 13.4pt;"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">可以判断是否是客户的电脑或者操作系统有问题,或者设置不对。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <p></p></span></p><h3 style="MARGIN: 13pt 0cm; mso-line-height-alt: 13.4pt;"><font size="5"><span style="COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">排除对比法:</span><span lang="EN-US" style="COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman">
                                                        <p></p></font></span></font></h3><p style="LINE-HEIGHT: 13.4pt;"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">如果有多台设备,而只有一台设备出现问题,如果不是该设备问题,就是一定有什么外部不同的地方引起了这个特殊性。</span><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">如果有多台设备出现相同的问题,则不太可能所有的设备都坏了,一定有一个相同的因素引起了所有的设备具备相同的故障特征,那么找到这个相同点就是找到故障源的关键。</span><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <span lang="EN-US"><p></p></span></span></p><p style="LINE-HEIGHT: 13.4pt;"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">如果怀疑一个设备存在问题,则先撤离他所有的外接设备,看是否还有问题,如果没有问题,则一定是外接的设备引起了这个故障,然后逐一加载各个外接的设备,并加载一个测试一下,看看是加载了什么引起了这个故障。如果撤离了所有的外部设备还有问题,则有可能和设备本身有关已经本身的因素有关,例如电源。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <p></p></span></p><p style="LINE-HEIGHT: 13.4pt;"><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">如果有一个系统有多台设备,担心相互的影响造成的故障原因,则考虑用二分法撤离所有的设备,这样有助于加快查找到故障的速度。例如:一个系统有</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"> 8 </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">台控制器,可以考虑先断开后面的</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"> 4 </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">台,然后再断开剩下</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"> 4 </span><span style="FONT-SIZE: 10pt; COLOR: black; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">台的两台。</span><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;">
                                        <p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span style="FONT-SIZE: 13.5pt; FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">慧川公司是专业安防工程商</span><span lang="EN-US" style="FONT-SIZE: 13.5pt;"><font face="Times New Roman">,</font></span><span style="FONT-SIZE: 13.5pt; FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">大型联网门禁系统、考勤系统、监控系统、</span><span lang="EN-US" style="FONT-SIZE: 13.5pt;"><font face="Times New Roman">PORIS</font></span><span style="FONT-SIZE: 13.5pt; FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">门禁系统、</span><span lang="EN-US" style="FONT-SIZE: 13.5pt;"><font face="Times New Roman">BIO</font></span><span style="FONT-SIZE: 13.5pt; FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">指纹门禁系统、</span><span lang="EN-US" style="FONT-SIZE: 13.5pt;"><font face="Times New Roman">HID</font></span><span style="FONT-SIZE: 13.5pt; FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">门禁系统、</span><span lang="EN-US" style="FONT-SIZE: 13.5pt;"><font face="Times New Roman">SOYAL</font></span><span style="FONT-SIZE: 13.5pt; FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">门禁系统、</span><span lang="EN-US" style="FONT-SIZE: 13.5pt;"><font face="Times New Roman">IGUARD</font></span><span style="FONT-SIZE: 13.5pt; FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">指纹门禁系统、单门门禁系统、门禁考勤、门禁系统控制器、防盗报警、指纹考勤、指纹门禁、智能消费、电子巡更、智能停车场、三辊闸以及各类自动门产品。</span><span lang="EN-US" style="FONT-SIZE: 13.5pt;"><font face="Times New Roman">&nbsp;</font></span><span style="FONT-SIZE: 13.5pt; FONT-FAMILY: 宋体; mso-ascii-font-family: &quot;Times New Roman&quot;; mso-hansi-font-family: &quot;Times New Roman&quot;;">本公司的客户主要以各大银行、国企单位、学校、超市、宾馆、小区、公司为主。公司网站</span><font face="宋体"><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"><a href="http://www.hckj.com">www.hckj.com</a><p></p></span></font></p></span></font><font face="宋体"><span lang="EN-US" style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: ˎ̥;"><a href="http://www.hckj.com">www.hckj.com</a><p></p></span></font>
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沙发
huichuan 发表于 2008-8-8 09:46:00
自己顶一下
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板凳
妹子 发表于 2008-8-13 11:05:00
请问有没有该系统的维护方案啊?参考一下
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地板
huichuan 发表于 2008-8-14 14:22:00
<h1 align="left">门禁管理软件安装过程中的注意事项 </h1><p align="left"><strong><br/><span class="unnamed1">慧川门禁管理软件安装进程分三部分完成 : </span></strong></p><p class="unnamed1" align="left">⑴ Microsoft.NET Framework 软件包 </p><p class="unnamed1" align="left">⑵ Microsoft.NET Framework中文语言套件包 </p><p class="unnamed1" align="left">⑶ 感应式IC智能卡管理系统【门禁考勤】 </p><p class="unnamed1" align="left"><strong>注意: </strong></p><p class="unnamed1" align="left">当您的计算机中没有安装 Microsoft.NET Framework 软件包和中文 Microsoft.NET Framework 语言包时, setup 安装程序会<strong>自动</strong>给您安装。<strong>请不要跳过</strong>,否则系统将无法正常运行。 </p><p class="unnamed1" align="left">如果已经安装了 .net 环境 , 在【控制面板】的【添加和删除程序】页面是可以看到相关 Microsoft.NET 的版本组件的。安装时,会自动跳过该安装步骤 . 直接进行门禁考勤软件安装 ; 如果系统中缺少 Microsoft Data Access 控件的话,系统还会安装 Microsoft Data Access Components. </p><p class="unnamed1" align="left">安装软件前,请确定您的电脑的 <strong>IE 版本是在 V5.01 以上版本</strong>,如果不是,请升级到更高版本。否则,安装无法正常运行。如果操作系统是 XP 和 Windows2000 ,请<strong>升级到 SP2 以上补丁版本</strong>。否则,安装无法正常运行。 </p><p class="unnamed1" align="left">软件安装可以一律按回车,缺省安装完毕,安装完毕后,会在桌面自动产生快捷方式。 </p><p class="unnamed1" align="left">详情请留意本网站www.hckj.com</p>
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