topaz 的话务员功能-千家论坛 - Powered by Discuz! Archiver

论坛 › 电话交换机(PABX) › topaz 的话务员功能

s7950746 发表于 2011-6-3 17:20:00

topaz 的话务员功能

<p>各位大侠我想问下 topaz 的内置话务员能实现外线打入时分机正忙时  提示 “分机占线请改拨其它分机号或拨*等待”</p>
<p> 如果能实现请大侠说明下。谢谢了。</p>

cslgxhh 发表于 2011-6-16 10:13:00

<p style="LINE-HEIGHT: 150%"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 'simsun','serif'; COLOR: #323e32; FONT-SIZE: 10.5pt" lang="EN-US">1</span><font face="宋体"><span style="LINE-HEIGHT: 150%; COLOR: #323e32; FONT-SIZE: 10.5pt; mso-ascii-font-family: simsun; mso-hansi-font-family: simsun">、先录一段提示语到</span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 'simsun','serif'; COLOR: #323e32; FONT-SIZE: 10.5pt" lang="EN-US"> 1-48 </span><span style="LINE-HEIGHT: 150%; COLOR: #323e32; FONT-SIZE: 10.5pt; mso-ascii-font-family: simsun; mso-hansi-font-family: simsun">段录音空间任意一段，比如第</span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 'simsun','serif'; COLOR: #323e32; FONT-SIZE: 10.5pt" lang="EN-US"> 48 </span><span style="LINE-HEIGHT: 150%; COLOR: #323e32; FONT-SIZE: 10.5pt; mso-ascii-font-family: simsun; mso-hansi-font-family: simsun">段，录</span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 'simsun','serif'; COLOR: #323e32; FONT-SIZE: 10.5pt" lang="EN-US">“</span><span style="LINE-HEIGHT: 150%; COLOR: #323e32; FONT-SIZE: 10.5pt; mso-ascii-font-family: simsun; mso-hansi-font-family: simsun">对不起！分机无人应答，请稍后再拨</span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 'simsun','serif'; COLOR: #323e32; FONT-SIZE: 10.5pt" lang="EN-US">”<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></span></font></p>
<p style="LINE-HEIGHT: 150%"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 'simsun','serif'; COLOR: #323e32; FONT-SIZE: 10.5pt" lang="EN-US">2</span><font face="宋体"><span style="LINE-HEIGHT: 150%; COLOR: #323e32; FONT-SIZE: 10.5pt; mso-ascii-font-family: simsun; mso-hansi-font-family: simsun">、设虚拟号码：</span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 'simsun','serif'; COLOR: #323e32; FONT-SIZE: 10.5pt" lang="EN-US">11-04 </span><span style="LINE-HEIGHT: 150%; COLOR: #323e32; FONT-SIZE: 10.5pt; mso-ascii-font-family: simsun; mso-hansi-font-family: simsun">如：</span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 'simsun','serif'; COLOR: #323e32; FONT-SIZE: 10.5pt" lang="EN-US">299<o:p></o:p></span></font></p>
<p style="LINE-HEIGHT: 150%"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 'simsun','serif'; COLOR: #323e32; FONT-SIZE: 10.5pt" lang="EN-US">3</span><font face="宋体"><span style="LINE-HEIGHT: 150%; COLOR: #323e32; FONT-SIZE: 10.5pt; mso-ascii-font-family: simsun; mso-hansi-font-family: simsun">、设无应答的去向：</span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 'simsun','serif'; COLOR: #323e32; FONT-SIZE: 10.5pt" lang="EN-US">25-04-01=2 </span><span style="LINE-HEIGHT: 150%; COLOR: #323e32; FONT-SIZE: 10.5pt; mso-ascii-font-family: simsun; mso-hansi-font-family: simsun">（第</span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 'simsun','serif'; COLOR: #323e32; FONT-SIZE: 10.5pt" lang="EN-US"> 2 </span><span style="LINE-HEIGHT: 150%; COLOR: #323e32; FONT-SIZE: 10.5pt; mso-ascii-font-family: simsun; mso-hansi-font-family: simsun">振铃组）</span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 'simsun','serif'; COLOR: #323e32; FONT-SIZE: 10.5pt" lang="EN-US"><o:p></o:p></span></font></p>
<p style="LINE-HEIGHT: 150%"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 'simsun','serif'; COLOR: #323e32; FONT-SIZE: 10.5pt" lang="EN-US">4</span><font face="宋体"><span style="LINE-HEIGHT: 150%; COLOR: #323e32; FONT-SIZE: 10.5pt; mso-ascii-font-family: simsun; mso-hansi-font-family: simsun">、设第</span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 'simsun','serif'; COLOR: #323e32; FONT-SIZE: 10.5pt" lang="EN-US"> 2 </span><span style="LINE-HEIGHT: 150%; COLOR: #323e32; FONT-SIZE: 10.5pt; mso-ascii-font-family: simsun; mso-hansi-font-family: simsun">振铃组成员：</span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 'simsun','serif'; COLOR: #323e32; FONT-SIZE: 10.5pt" lang="EN-US">22-04-01(group2)=299<o:p></o:p></span></font></p>
<p style="LINE-HEIGHT: 150%"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 'simsun','serif'; COLOR: #323e32; FONT-SIZE: 10.5pt" lang="EN-US">5</span><font face="宋体"><span style="LINE-HEIGHT: 150%; COLOR: #323e32; FONT-SIZE: 10.5pt; mso-ascii-font-family: simsun; mso-hansi-font-family: simsun">、设提示语：</span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 'simsun','serif'; COLOR: #323e32; FONT-SIZE: 10.5pt" lang="EN-US">22-14-01(group2)=1</span><span style="LINE-HEIGHT: 150%; COLOR: #323e32; FONT-SIZE: 10.5pt; mso-ascii-font-family: simsun; mso-hansi-font-family: simsun">，</span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 'simsun','serif'; COLOR: #323e32; FONT-SIZE: 10.5pt" lang="EN-US">22-14-02=48(</span><span style="LINE-HEIGHT: 150%; COLOR: #323e32; FONT-SIZE: 10.5pt; mso-ascii-font-family: simsun; mso-hansi-font-family: simsun">语音段</span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 'simsun','serif'; COLOR: #323e32; FONT-SIZE: 10.5pt" lang="EN-US">)</span><span style="LINE-HEIGHT: 150%; COLOR: #323e32; FONT-SIZE: 10.5pt; mso-ascii-font-family: simsun; mso-hansi-font-family: simsun">，</span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 'simsun','serif'; COLOR: #323e32; FONT-SIZE: 10.5pt" lang="EN-US">22-14-03=1</span><span style="LINE-HEIGHT: 150%; COLOR: #323e32; FONT-SIZE: 10.5pt; mso-ascii-font-family: simsun; mso-hansi-font-family: simsun">，</span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 'simsun','serif'; COLOR: #323e32; FONT-SIZE: 10.5pt" lang="EN-US">22-14-06=1(</span><span style="LINE-HEIGHT: 150%; COLOR: #323e32; FONT-SIZE: 10.5pt; mso-ascii-font-family: simsun; mso-hansi-font-family: simsun">音乐</span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 'simsun','serif'; COLOR: #323e32; FONT-SIZE: 10.5pt" lang="EN-US">)<o:p></o:p></span></font></p>

s7950746 发表于 2011-6-16 17:16:00

<p>谢谢兄台。。高手果然是高手呵呵</p>

cqhsyh 发表于 2011-6-20 17:25:00

晕，，用得着搞那么复杂么？？忙线提示在：40-10-08里，，无人接听提示在：40-10-09里

suwen 发表于 2011-6-23 17:22:00

学习了

zzxwj 发表于 2011-6-23 18:04:00

<p><font face="Verdana">22-02-01，相应中继在对应日／夜模式下呼入类型改为１</font></p>
<p><font face="Verdana">２5-02-01  ，相应中继在对应日／夜模式下提示种类改为１，附加数据输入对应的VRS信息号码（０１－４８）</font></p>
<p><font face="Verdana">ＶＲＳ播放的系统提示语音的种类</font></p>
<p><font face="Verdana">40-07-01,１为英文，８为中文</font></p>
<p><font face="Verdana">遇忙提示</font></p>
<p><font face="Verdana">40-10-08 中输入VRS信息号码（０１－４８）</font></p>
<p><font face="Verdana">无人应答提示</font></p>
<p><font face="Verdana">40-10-0９中输入VRS信息号码（０１－４８）</font></p>
<p><font face="Verdana">24-02-03  25-07-02设置分机无人应答的时间</font></p>

页: [1]

查看完整版本: topaz 的话务员功能