cbgch1 发表于 2011-5-11 14:11:00

[原创]将座机电话与电脑相连—电脑录音、电脑弹屏、电脑拔号、CRM……

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<p class="MsoNormal" style="MARGIN-BOTTOM: 3.75pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-pagination: widow-orphan" align="left"><span style="COLOR: #323e32; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">“你常用座机打电话吗?”<span lang="EN-US"><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></span></span></p>
<p class="MsoNormal" style="MARGIN-BOTTOM: 3.75pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-pagination: widow-orphan" align="left"><span style="COLOR: #323e32; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">“是的。”<span lang="EN-US"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="MARGIN-BOTTOM: 3.75pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-pagination: widow-orphan" align="left"><span style="COLOR: #323e32; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">“恰巧你旁边还有一台电脑,对吗?”<span lang="EN-US"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="MARGIN-BOTTOM: 3.75pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-pagination: widow-orphan" align="left"><span style="COLOR: #323e32; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">“是呀。”<span lang="EN-US"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-margin-top-alt: auto; mso-pagination: widow-orphan" align="left"><span style="COLOR: #323e32; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: 宋体; mso-font-kerning: 0pt">“那好!你一定要看看我给你介绍的这款小玩意儿哟!”<span lang="EN-US"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="LINE-HEIGHT: 150%; tab-stops: 180.0pt 378.0pt"><span lang="EN-US" style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal" style="LINE-HEIGHT: 150%; tab-stops: 180.0pt 378.0pt"><span style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'">玄鸟话媒,一个全新的电脑商务电话媒介(客户信息管理系统),外形如烟盒大小,只用一根</span><span lang="EN-US" style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%">USB</span><span style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New="New"Roman'; mso-hansi-font-family: 'Times New="New"Roman'">线把它联在电脑与座机电话上,就能实现如下主要强大功能:</span><span lang="EN-US" style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%"><o:p></o:p></span></p>
<p><b style="mso-bidi-font-weight: normal"><span style="COLOR: #2a2a2a">主要功能:<span lang="EN-US"><o:p></o:p></span></span></b></p>
<p class="MsoNormal" style="BACKGROUND: white; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-pagination: widow-orphan" align="left"><span lang="EN-US" style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体">1</span><span style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体">、来电弹屏:来电接听前,电脑屏幕上就自动弹出客户的姓名、电话号码、地址及客户的相关信息等<span lang="EN-US">28</span>个项目<span lang="EN-US">4000</span>多个汉字(<span lang="EN-US">8000</span>多个字符),</span><span style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: Tahoma">对客户的预约、拜访、销售、售后记录可一目了然,</span><span style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体">使接听人在通话过程中掌握主动。</span><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: Tahoma"><o:p></o:p></span></p>
<p style="LINE-HEIGHT: 150%"><span lang="EN-US" style="COLOR: #2a2a2a">2</span><span style="COLOR: #2a2a2a">、鼠标拨号:只需鼠标轻点一次,即可实现拔号,方便、快捷,无需记忆。<span lang="EN-US"><o:p></o:p></span></span></p>
<p style="LINE-HEIGHT: 150%"><span lang="EN-US" style="COLOR: #2a2a2a">3</span><span style="COLOR: #2a2a2a">、信息编辑:客户信息可自行创建、输入、修改、删除、移动等。<span lang="EN-US"><o:p></o:p></span></span></p>
<p style="LINE-HEIGHT: 150%"><span lang="EN-US" style="COLOR: #2a2a2a">4</span><span style="COLOR: #2a2a2a">、实时录音:通话过程可自动录音,并存入计算机硬盘。录音记录可在声卡中播放,也<b style="mso-bidi-font-weight: normal">可通过电话线放给远方的朋友</b>听,或通过<span lang="EN-US">E-MAIL</span>传给相关人员。<span lang="EN-US"><o:p></o:p></span></span></p>
<p style="LINE-HEIGHT: 150%"><span lang="EN-US" style="COLOR: #2a2a2a">5</span><span style="COLOR: #2a2a2a">、录音留言:如果你不在位,客户可留言在硬盘上(录音时间不受限制)。<span lang="EN-US"><o:p></o:p></span></span></p>
<p style="LINE-HEIGHT: 150%"><span lang="EN-US" style="COLOR: #2a2a2a">6</span><span style="COLOR: #2a2a2a">、导入导出:客户信息及录音可导出备份,批量信息可方便导入。<span lang="EN-US"><o:p></o:p></span></span></p>
<p style="LINE-HEIGHT: 150%"><span lang="EN-US" style="COLOR: #2a2a2a">7</span><span style="COLOR: #2a2a2a">、话务统计:对任意时段的来、去电次数、通话时长进行统计及总计。<span lang="EN-US"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="BACKGROUND: white; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-pagination: widow-orphan" align="left"><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: Tahoma">8</span><span style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: Tahoma">、查询功能:可采用多种查询条件,或精确方式、或模糊方式快速查询您想要的客户资料。<span lang="EN-US"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="BACKGROUND: white; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-pagination: widow-orphan" align="left"><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: Tahoma">9</span><span style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: Tahoma">、来<span lang="EN-US">/</span>去电号码保存:来<span lang="EN-US">/</span>去电号码可长期保存,以便日后方便查询;<span lang="EN-US"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="BACKGROUND: white; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-pagination: widow-orphan" align="left"><span lang="EN-US" style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体">10</span><span style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体">、事件提醒功能:<b style="mso-bidi-font-weight: normal">对于金融、服务行业所需的如“合同终止日期、客户生日、到期交费日期或其它约定事件”具有查询及提醒功能。</b></span><b style="mso-bidi-font-weight: normal"><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: #404040; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-family: Tahoma"><o:p></o:p></span></b></p>
<p style="LINE-HEIGHT: 150%"><span lang="EN-US" style="COLOR: #2a2a2a">11</span><span style="COLOR: #2a2a2a">、<span lang="EN-US">IP</span>拨号:当拔首位为<span lang="EN-US">0</span>(长途电话号码)的电话号码时自动加<span lang="EN-US">IP</span>号码。分机出局不用拔<span lang="EN-US">0</span>或其它。<span lang="EN-US"><o:p></o:p></span></span></p>
<p style="LINE-HEIGHT: 150%"><span lang="EN-US">12</span>、组网功能:可个人使用也可组成多用户电话通信网络,实现资源共享,权限管理、工作质量监督,达到单位的协同办公(仅限网络版)。<span lang="EN-US" style="COLOR: #2a2a2a"><o:p></o:p></span></p>
<p style="LINE-HEIGHT: 150%"><span lang="EN-US" style="COLOR: #2a2a2a">13</span><span style="COLOR: #2a2a2a">、客户信息管理:</span><span style="COLOR: #343434">联系人是经营、销售过程中的一个重要角色,企业和客户之间的关系是通过联系人来建立并保持的,他是企业与客户之间沟通的纽带和桥梁。对联系人的维护和管理是销售过程中一项非常重要的工作。<span lang="EN-US">HM</span>提供了许多对联系人维护和管理的功能,如:联系人详细信息、联系人动态、联系人生日提醒、联系人接触计划、联系人共享、联系人对比等功能。<span lang="EN-US"><o:p></o:p></span></span></p>
<p style="LINE-HEIGHT: 150%"><span lang="EN-US" style="COLOR: #343434"><o:p>&nbsp;</o:p></span></p>
<p style="TEXT-JUSTIFY: inter-ideograph; TEXT-ALIGN: justify"><span style="COLOR: #343434">同时提供开发版。<span lang="EN-US"><o:p></o:p></span></span></p>
<p style="LINE-HEIGHT: 150%"><span lang="EN-US">Q</span>:三一五九五七二七七<img src="http://img02.taobaocdn.com/bao/uploaded/i6/T1S64AXilBXXbOL1Db_123609.jpg_160x160.jpg"/></p>

sz8114 发表于 2012-2-20 09:22:00

深圳QQ:554666958

利德讯 发表于 2012-3-6 23:18:00

留着。。。

利德讯 发表于 2012-3-16 22:56:00

威谱交换机自带的“PC话务员”软件就能做到这些。。免费的
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